Return & Refund Policy

We offer a 30-day return policy for unused items in their original packaging.

To be eligible for a return, the item must be unused, unopened, and in the same condition that you received it.

Due to hygiene reasons, certain intimate products may not be eligible for return once opened.

Refunds will be processed after the returned item has been received and inspected.

If you have any questions regarding returns, please contact us at support@velmora.com.